Ahlexa Miñoza Opiso

About Ahlexa

I can support my clients by providing excellent customer service, managing emails and inquiries, handling administrative tasks, and ensuring accurate and timely communication. I make sure to understand their needs, pay attention to detail, protect confidential information, and resolve issues efficiently. My goal is to make their daily operations easier while building trust and maintaining a positive client relationship.

Skills

Experience

• Customer Service Professional with 3 years of experience in the BPO industry, specializing in Australian tax support, customer inquiries, email management, and client communication.
• Experienced in handling voice and non-voice accounts, resolving customer concerns, identity verification, fraud prevention, and protecting confidential client information.
• Also experienced in social media management, content creation, and audience engagement.
• Adaptable, detail-oriented, and committed to providing reliable client support and efficient administrative assistance.