Aljon Payad

About Aljon

If you’re a business owner who has too much on your plate, I can help. I have 9 years of experience working with US based clients like Amazon and UPS, helping with customer service, virtual assistance, admin tasks, project coordination, logistics, CRM management, and day to day operations. I can take care of your customers, respond to inquiries, follow up on tasks, organize your workload and email, manage the little things that are easy to overlook, and help keep everything running smoothly. I know how valuable your time is as a business owner. Instead of spending hours on tasks that you can delegate, you can leave them to me and focus on growing your business. I’m reliable, easy to work with, and I take ownership of the work I’m given. My goal is simple, to make your work easier, save you time, and give you one less thing to worry about.

Skills

Experience

• Customer Care and Administrative Support professional with 9 years of experience in customer service, logistics, order processing, Admin support and post sales support.
• Experienced in handling customer concerns, tracking shipments, processing orders, coordinating with vendors and warehouse teams, and resolving delivery issues.
• Familiar with CRM systems, logistics tools, email and phone support, and day to day administrative tasks.
• Also trained in Project Management and virtual assistance, with experience supporting remote teams and keeping tasks and records organized.