Amiladen A. Naga

About Amiladen

I’m a reliable and detail-oriented remote professional with experience in customer service, healthcare support, banking, administration, and quality assurance. I’ve worked with overseas clients and healthcare providers, handling customer and provider inquiries, documentation, account concerns, follow-ups, and escalations. I’m comfortable working independently, communicating through phone and email, and learning new systems quickly. I take pride in being dependable, organized, and easy to work with, and I always make sure tasks are completed accurately and on time.

Skills

Experience

• I have 5+ years of experience across administration, customer service, remote support, healthcare, banking, escalation handling, and quality assurance.
• I also have previous administrative experience in the Philippine Government in 2019.
• I have not included this role in my current resume because it was more than five years ago, and I wanted my resume to focus primarily on my more recent professional experience.