April Hope Romagos

About April

I am a motivated and detail-oriented individual with hands-on experience in social media management and online customer support. I have managed the social media accounts of my own businesses across Facebook, Instagram, and TikTok, where I created and posted content, responded to inquiries, assisted customers, and helped promote products and services. I am comfortable communicating with customers online, handling inquiries professionally, managing social media pages, and creating engaging content. I am willing to learn, adaptable, and committed to providing quality work and good customer service.

Skills

Experience

• Social Media Management & Online Customer Support - Managed Facebook, Instagram, and TikTok accounts for my own businesses and posted promotional content, captions, and product updates.
• - Responded to customer inquiries, comments, and messages through social media.
• - Assisted customers with product information, orders, concerns, and general inquiries.
• - Handled online customer communication in a friendly and professional manner.
• - Helped promote products, services, and special offers through social media.
• - Monitored social media pages and kept customers updated about products and business announcements.
• - Developed practical skills in communication, customer service, content creation, and social media management through hands-on business experience.