Asherah Lumanog

About Asherah

I have experience in the BPO industry as a Sales and Customer Service Representative, where I handled customer inquiries, assisted with orders, handled objections, and recommended products based on customer needs. I enjoy talking to customers and building a good relationship with them while making sure they receive good service. I’m now looking for a remote opportunity where I can use my sales and customer service experience, especially in appointment setting, outbound sales, or customer support. I’m a fast learner, comfortable working independently, and willing to learn new tools and processes.

Skills

Experience

• I have 2 years of experience in the BPO industry, mainly in customer service and sales.
• In my previous role, I handled customer inquiries through phone and email, assisted with orders, handled objections, recommended products, and looked for opportunities to upsell.
• I also used CRM systems to update customer information and document interactions.
• I’m comfortable communicating with customers, working with sales and quality targets, and handling different types of customer concerns.
• I’m also prepared to work remotely and can adapt to different schedules and time zones.