Charmaine Guevara Labayog

About Charmaine

I support clients by providing responsive, professional, and reliable assistance, making sure their questions and concerns are handled accurately and on time. I have experience in customer service, administrative support, accounting, sales, and operations, which has helped me work with different types of clients, vendors, and business teams. I’m familiar with working with both local and international clients, particularly in business support, customer service, administrative, and sales-related environments. I’m comfortable communicating through email, chat, phone, and online platforms. When working remotely, I’m organized, self-motivated, and able to manage multiple priorities independently. I’m comfortable using digital tools, spreadsheets, online systems, and established workflows, while maintaining clear communication and meeting deadlines. I make sure to stay accountable, keep tasks organized, and provide consistent support even without direct supervision.

Skills

Experience

• In my recent roles, I’ve supported administrative operations, property/service coordination, customer service, accounting, and sales.
• I’ve handled documentation, client and vendor coordination, follow-ups, payroll, accounts payable and receivable, bookkeeping, purchasing, and general administrative tasks.
• I’m comfortable using Microsoft Office, Excel, Google Workspace, spreadsheets, online communication tools, and various business and accounting systems.
• I’m also quick to learn new software and workflows.
• One of my key achievements was becoming a top-performing sales agent through strong communication, customer trust, and consistent follow-up.
• I’m also proud of my ability to manage multiple priorities accurately and independently.
• I’m very comfortable with change and learning new processes.
• I adapt quickly to new tools, systems, SOPs, and responsibilities, and I’m always willing to learn what is needed to support the team and deliver results.