Cherry Mae C. Masong

About Cherry

I am a highly experienced administrative, executive support, research, and customer service professional with 10+ years of experience supporting executives, organizations, teams, and clients in fast-paced and highly demanding environments. My background includes executive and administrative support, research operations, project coordination, customer service, stakeholder communication, scheduling, documentation, data management, financial administration, and confidential information handling. I am highly organized, detail-oriented, dependable, and capable of working independently with minimal supervision. I am comfortable managing multiple priorities, coordinating with different stakeholders, conducting online research, preparing reports and documents, maintaining accurate records, and ensuring that tasks are completed efficiently and on time. I am now seeking a long-term remote opportunity with an international company where I can contribute my experience in executive support, operations, research, project coordination, and customer service while continuing to grow professionally. I bring professionalism, discretion, strong communication skills, reliability, and a strong sense of ownership to every role I take on.

Skills

Experience

• Over 10 years of professional experience across executive assistance, administrative operations, local government administration, research operations, customer service leadership, and financial advisory services.
• Experienced in supporting executives and teams, coordinating projects and schedules, conducting market and business research, identifying and organizing information, communicating with stakeholders, managing records and databases, preparing reports and correspondence, handling customer inquiries, coordinating appointments, and maintaining confidentiality.
• Strong ability to work independently, prioritize competing deadlines, solve problems, follow established processes, and take ownership of tasks from start to completion.
• Experienced in working with sensitive information and in environments requiring accuracy, professionalism, discretion, and strict attention to detail.
• Core strengths include executive support, operations coordination, research, customer service, stakeholder management, administrative organization, documentation, scheduling, and process improvement.