Chester Ian Cerio

About Chester

Hello! I’m a Shopify Specialist | Product Listing Specialist | Shopify/E-commerce Manager | Email Marketing Specialist | Email Designer | Technical Support Specialist with 7+ years of hands-on experience helping eCommerce and DTC brands manage, optimize, and grow their online businesses. My experience covers Shopify store management, product listing and catalog management, eCommerce operations, merchandising, Klaviyo, email marketing, customer support, technical troubleshooting, website QA, and optimization.

Skills

Experience

• As a Shopify and Product Listing Specialist, I manage product catalogs, listings, collections, variants, pricing, product data, merchandising, promotions, and product launches.
• I’m experienced with Shopify Plus and tools including Matrixify, Rebuy, Shopify Flow, Hextom, and Leap Auto Tags.
• I focus on product data accuracy, consistency, organization, and QA.
• As an E-commerce Manager, I support day-to-day Shopify operations including product management, collections, merchandising, apps, integrations, promotions, website updates, product launches, and quality assurance.
• As an Email Marketing Specialist, I work with Klaviyo to create and manage campaigns, flows, segments, and customer journeys.
• My experience includes campaign setup, flow building, segmentation, conditional logic, scheduling, QA, mobile optimization, and performance monitoring.
• As an Email Designer, I create responsive, conversion-focused email designs using Figma, Photoshop, and Canva, including reusable templates and GIF-based content.
• I also provide customer and technical support, troubleshooting Shopify stores, apps, integrations, product issues, customer accounts, subscriptions, and other eCommerce problems.
• I’m comfortable investigating root causes, communicating clearly, and following issues through resolution and QA.
• Core Skills: • Shopify & Shopify Plus • Product Listings & Catalog Management • Product Data & Variant Management • E-commerce Operations & Merchandising • Shopify Apps, Flow & Matrixify • Klaviyo Campaigns, Flows & Segmentation • Email Design & QA • Figma, Photoshop & Canva • Customer & Technical Support • Website QA & Testing • Product Launches & Promotions • HTML, CSS, Liquid & Basic JavaScript • CRO & Website Optimization I take ownership of my work, communicate clearly, and pay close attention to detail.
• Whether managing a Shopify catalog, optimizing product listings, building Klaviyo campaigns, supporting customers, or troubleshooting technical issues, I focus on accurate, efficient, and reliable execution.