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Actively looking·26 yrs old5 yrs exp
Danica Colada
Philippines26 years old·Actively looking for jobs
Senior TalentProfessional
Expected rate
$7 – $15 / hr
Full-time
Phone Number
Available after invite
Email Address
dan••••••••••••••@•••••.com
Profile Created
Sep 15, 2026
Earliest Availability
Immediate
Current Location
General Trias City, Philippines
English Level
Professional
About Danica
I have 5+ years of experience supporting customers in telecommunications, banking, e-commerce, and brand and creator services, including marketplaces such as Amazon, Target, Walmart, and Best Buy. I assist clients through phone, email, and chat with product recommendations, billing, payments, order concerns, and follow-ups. Working remotely, I use CRM and communication tools to document interactions, prioritize tasks, follow SOPs, and coordinate with my team while managing my workload independently.
Skills
Customer SupportAdmin task
Experience
- Experience: 5+ years in customer service across telecommunications, banking, e-commerce, and brand support.
- Skilled in phone, email, and chat support, upselling, product recommendations, payment collections, resolving concerns, and customer follow-up.
- Tools: Intercom, Gorgias, Talkdesk, Avaya, Amazon Connect, Amazon Seller Central, Shopify, Excel, Notion, Outlook, Calendly, Metabase, ChatGPT, Canva, and CapCut.
Hiring a Filipino Customer Service Rep?
Danica is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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