Denley Bernales

About Denley

I support clients by being responsive, professional, and focused on understanding their needs before providing the right solution. I have experience with cold calling businesses across the U.S. market, particularly in the hauling/waste management and tax audit lines of business, averaging 200–300 calls per day. I’m also accustomed to having my activity and performance monitored hourly, so I’m comfortable working in a fast-paced, target-driven environment. For remote work, I have my own dedicated work-from-home setup, reliable equipment, and backup options to stay productive. I’m comfortable working independently, managing my time, and maintaining consistent communication with clients and the team.

Skills

Experience

• My recent roles include Member Service Advocate, Subject Matter Expert, Product Trainer, and Customer Service/Technical Support Representative.
• I’ve worked across healthcare, technical support, sales, billing, and customer service accounts, including U.S.
• clients.
• I’m comfortable using CRM systems, Google Workspace, Slack, Zoom, and other client-specific tools, and I’m a fast learner when introduced to new platforms.
• One of my key achievements was consistently being a top seller across multiple sites, while also handling high-volume calls of around 200–300 calls per day in my recent cold-calling role.
• I’m comfortable working U.S.
• shifts, night shifts, weekends, and changing schedules depending on the client’s business needs.