Deo Clarenz De Peralta

About Deo

I provide seamless support that empowers clients to focus on their core priorities. I specialize in calendar management, email administration, and customer support, ensuring smooth communication and well-organized operations. By leveraging tools like CRM systems and Excel/Google Sheets, I deliver accurate documentation, efficient reporting, and optimized workflows. My proactive approach reduces operational stress, enhances productivity, and creates reliable systems that help businesses thrive. Beyond administration, I also offer graphic design support to elevate branding and presentations, making me a versatile partner for entrepreneurs and organizations alike.

Skills

Experience

• I am highly organized and proactive Business Virtual Assistant based in Baguio City, Philippines.
• With a strong background in customer service, sales marketing, and business operations, he brings expertise in administrative coordination, workflow optimization, and client support.
• His career spans roles in Concentrix (Citibank), Foundever (Turo Car Rental & Amazon), and entrepreneurial experience as a poultry farm owner, showcasing adaptability across corporate and business environments.
• 💼 Key Experience Customer Service & Sales (Citibank, Concentrix) – Managed inbound calls, account details, fraud concerns, and promoted financial products.
• Customer Support (Turo & Amazon, Foundever) – Handled reservations, claims, and e-commerce support via phone, chat, and email.
• Entrepreneurship (Poultry Farm Owner) – Oversaw operations, inventory, compliance, and optimized workflows for profitability.
• Sales & Marketing (Macy’s & Nantmedia) – Processed orders, coordinated deliveries, and promoted products.
• 🎓 Education Bachelor of Secondary Education (Social Studies) – University of Cordillera Bachelor of Science in Business Administration – Baguio Central University 🛠️ Core Skills Calendar Management Email Administration Excel & Google Sheets CRM Systems Customer Support Documentation Workflow Optimization