DONDIE B. REAL

About DONDIE

I support clients by communicating clearly, understanding their needs, and providing reliable assistance with research, content writing, graphic design, customer service, and online communication. I have experience working with customers in insurance-related outbound calls and online messaging, and I am familiar with digital content and research tasks. I am comfortable using computer applications and digital tools to organize my work, meet deadlines, and maintain quality. I can work remotely using my own computer and stable internet connection, stay organized, communicate through online platforms, and adapt to different client needs. I am also willing to learn new tools and follow each client's preferred workflow.

Skills

Experience

• I have experience as a freelance researcher from 2022 to 2024, handling research, content writing, and graphic design projects.
• I also worked in customer communication, online messaging, and outbound insurance calls, where I developed skills in building rapport, answering inquiries, and meeting daily call targets.
• My key strengths include communication, adaptability, attention to detail, and time management.
• I am comfortable working remotely and willing to work flexible schedules, including night shifts and different time zones, depending on the client's needs.