Edrhic Dave Balderas

About Edrhic

I support my clients by being reliable, proactive, and organized. I make sure I understand their priorities, communicate clearly, and complete tasks accurately and on time. I also keep track of follow-ups, appointments, emails, and other important details so nothing gets missed. If I encounter an issue, I try to find a solution first and communicate with the client right away when their input is needed. My goal is to make my client’s work easier, save them time, and provide consistent support they can depend on.

Skills

Experience

• I have over 3.5 years of experience in customer service, virtual assistance, sales support, cold calling, and appointment setting.
• I have handled high-volume customer interactions, lead generation, outbound calls, appointment scheduling, and client support for U.S.-based businesses.
• I’m skilled in building rapport, handling objections, qualifying leads, managing customer concerns, and keeping tasks organized.
• I’m also comfortable using tools such as Google Workspace, Microsoft Office, Slack, Zoom, RingCentral, Batch Dialer, Canva, and ChatGPT.
• I’m reliable, adaptable, detail-oriented, and able to work independently while consistently meeting targets and deadlines.