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Actively looking·33 yrs old3 yrs exp
Estela Krizzia Marie Villapaz
Philippines33 years old·Actively looking for jobs
Verified TalentProfessional
Expected rate
$5 – $10 / hr
Full-time
Phone Number
Available after invite
Email Address
vil•••••••••••••••••••••••@•••••.com
Profile Created
Oct 15, 2026
Earliest Availability
Immediate
Current Location
Digos City Davao del Sur
English Level
Professional
About Estela
I help clients provide excellent customer service by responding to customer inquiries through email and live chat, resolving complaints, and providing accurate and timely information. I assist with customer concerns, maintain a professional and friendly attitude, and ensure customer satisfaction. I am organized, detail-oriented, and committed to helping clients build positive relationships with their customers while supporting their daily business operations.
Skills
Customer Support Verbal and Written Communication Active Listening Problem-Solving Complaint Handling Email and Chat Support Customer Relationship Management Conflict Resolution Time Management Attention to Detail Empathy and Patience Data Entry Microsoft Office and Google Workspace Multitasking Adaptability and Flexibility
Experience
- I have 15 months of experience in customer service and 2 years of experience in content moderation.
- I have developed strong communication, problem-solving, and time management skills.
- I am experienced in handling customer inquiries, providing helpful solutions, responding to customer concerns, and reviewing online content according to guidelines.
- I am detail-oriented, adaptable, and committed to providing excellent customer support while helping clients maintain customer satisfaction and a positive online presence.
Hiring a Filipino Customer Service Rep?
Estela is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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