Eugene Labrador

About Eugene

I’m an experienced Executive Virtual Assistant with more than 4 years of remote VA experience and a background in customer service and administrative support. I help executives and growing businesses stay organized by managing email and calendars, CRM systems, customer communication, lead generation, outreach, research, and day-to-day operations. I’ve worked with international clients and am comfortable working independently in remote environments, handling sensitive information, coordinating tasks, following up with leads and partners, and keeping projects moving without constant supervision. My experience includes Google Workspace, HubSpot, Salesforce, Notion, Slack, Discord, Loom, Kajabi, Shopify, Squarespace, Pipedrive, Smartlead, HeyReach and other business and productivity tools. I’m adaptable, detail-oriented, reliable, and comfortable learning new systems quickly.

Skills

Experience

• More than 4 years of experience as a Virtual Assistant, including Executive Assistant, administrative, customer support, CRM, lead generation and outreach responsibilities.
• Currently working as an Executive Virtual Assistant supporting an international client with email and calendar management, CRM administration, brand partnerships, research, project coordination, content and media support, and various operational tasks.
• Previously developed 3 years of customer service experience in the BPO/contact-center environment, building strong communication, problem-solving and customer-handling skills.
• Experienced with Google Workspace, Notion, HubSpot, Salesforce, Pipedrive, Slack, Discord, Loom, Smartlead, HeyReach, MillionVerifier, Kajabi, Shopify, Squarespace and other remote-work platforms.
• Comfortable managing multiple priorities, working independently, communicating with international clients, and quickly learning new software and workflows.