Ever Jun San Buenaventura

About Ever

I support clients by providing reliable customer service, chat and phone support, basic troubleshooting, appointment scheduling, and day-to-day administrative assistance. I have over four years of experience working with US-based customers and handling concerns professionally in fast-paced environments. I have experience supporting several markets, particularly the **US telecommunications, healthcare, appliance service, and mobility industries**. My background includes assisting customers with accounts, subscriptions, service issues, appointments, warranties, and general inquiries. When working remotely, I stay organized, responsive, and accountable. I am comfortable working independently, managing multiple customer conversations, following procedures, documenting information accurately, and communicating clearly with clients and customers. I make sure tasks are completed on time while maintaining a professional and dependable level of service.

Skills

Experience

• I support clients through customer service, chat and phone support, troubleshooting, appointment scheduling, and administrative tasks.
• I have experience supporting US markets, particularly telecommunications, healthcare, appliance services, and mobility.
• I work remotely by staying organized, responsive, and dependable while managing multiple tasks independently and meeting deadlines.