Gabriel Mera Ramos

About Gabriel

Hello good day. I'm a customer service professional with several years of experience in the telecommunications and medical device industries. I specialize in customer support, particularly chat and email support, problem-solving, handling customer inquiries, and resolving issues efficiently while providing a positive customer experience. I'm adaptable, detail-oriented, and a fast learner who values clear communication and professionalism. I'm comfortable working independently, adapting to different processes, and learning new tools and systems to meet clients' needs. I'm committed to delivering reliable, high-quality service and building positive customer relationships. I look forward to working with clients who value dedication, effective communication, and excellent customer support.

Skills

Experience

• Technical support (chat and email), Tools used: Oracle and Salesforce Customer service (chat), Tools used: Sprinklr