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Actively looking·27 yrs old5 yrs exp
Glaiza Ann Tobes
Philippines27 years old·Actively looking for jobs
Senior TalentFluent
Expected rate
$10 – $18 / hr
Both
Phone Number
Available after invite
Email Address
gla•••••••••••@•••••.com
Profile Created
Oct 10, 2026
Earliest Availability
Immediate
Current Location
Antipolo City, Philippines
English Level
Fluent
About Glaiza
I'm a customer support professional with 5+ years of experience helping international customers. I'm now transitioning into e-commerce virtual assistance, focusing on customer support, order management, and administrative tasks. I'm reliable, adaptable, and eager to learn new tools while helping businesses provide a great customer experience.
Skills
Customer SupportEmail SupportLive Chat SupportE-commerce Customer ServiceOrder ProcessingOrder TrackingRefunds and ReturnsData EntryGoogle WorkspaceCRM ToolsMicrosoft OfficeCanvaCommunicationProblem SolvingTime Management
Experience
- I have over 5 years of experience in international customer support, assisting customers through phone, chat, and email.
- My background includes technical support, order assistance, product inquiries, dispatch scheduling, and resolving customer concerns.
- I have experience using CRM tools, checking product availability, assisting customers with orders, and following company procedures for delivery concerns, refunds, and replacements.
- I'm also familiar with Google Workspace, Microsoft Office, and Canva.
- I'm now transitioning into e-commerce virtual assistance and am eager to apply my customer service experience to email and chat support, order management, and administrative tasks while learning new tools and systems.
Hiring a Filipino E-commerce VA?
Glaiza is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino e-commerce va.
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