Ian Jeffrey Clemer

About Ian

Results-driven and adaptable professional with extensive experience in lead generation, data management, sales development, customer service, and team performance management. Skilled in researching and qualifying leads, skip tracing, CRM management, outbound sales, and building strong sales pipelines. Experienced in promoting technology solutions, handling complex customer concerns, managing product recall programs, and providing accurate sales reports and data analysis. Proven ability to coach and train teams, improve key performance metrics, and consistently meet or exceed performance targets. Strong communicator with excellent problem-solving, organizational, and customer relationship management skills.

Skills

Experience

• Detail-oriented and adaptable professional with experience in data entry, lead generation, skip tracing, customer service, cold calling, appointment setting, email management, and accounting support.
• Proficient in Google Workspace, Office 365, Salesforce, QuickBooks Online, Canva, Adobe Express, CapCut, and various CRM, sales, and communication platforms.
• Skilled in researching and qualifying leads, managing CRM and spreadsheet data, handling customer inquiries through phone and chat, conducting effective sales outreach and follow-ups, and performing accounting tasks such as journal entries, reconciliations, and account analysis.
• Strong in communication, organization, problem-solving, and multitasking, with the ability to work efficiently in fast-paced environments.