Ian Kenneth Balbon

About Ian

Detail-oriented and adaptable professional with experience in data entry, lead generation, skip tracing, customer support, cold calling, appointment setting, and basic accounting. Skilled in managing CRM data, maintaining accurate spreadsheets, researching and qualifying leads, handling customer inquiries through calls and chat, and conducting effective follow-ups. Experienced in preparing journal entries, reconciliations, and account analysis, with strong organizational, communication, and problem-solving skills. Demonstrates the ability to work independently, manage multiple tasks efficiently, and maintain accuracy while meeting deadlines.

Skills

Experience

• Detail-oriented and versatile professional with experience in data entry, skip tracing, lead generation, email management, customer support, cold calling, appointment setting, and general accounting.
• Proficient in Google Workspace, Office 365, Salesforce, QuickBooks Online, Canva, Adobe Express, CapCut, and various CRM, communication, and sales platforms, including Kixie, CallHippo, Instantly, Follow Up Boss, PhoneBurner, and RingCentral.
• Skilled in maintaining accurate records, researching and qualifying leads, managing customer inquiries, conducting effective sales outreach, handling follow-ups, and assisting with accounting tasks such as journal entries, reconciliations, and account analysis.