Jay Labatorio

About Jay

I’m an Information Technology graduate with experience in graphic design, photo and video editing, web development, and technical support. I have hands-on experience creating promotional graphics, logos, social media content, and short-form videos using tools such as Canva and Adobe Photoshop. I also have experience providing technical support, troubleshooting systems, managing databases, and supporting web-based applications. I’m detail-oriented, adaptable, and comfortable working independently in a remote environment. I’m passionate about combining creativity and technology to deliver high-quality work and help businesses achieve their goals.

Skills

Experience

• IT professional with experience in technical support, administrative support, customer service, data management, planning support, graphic design, and web-based systems.
• Worked as a Technical Support Specialist, providing user assistance, troubleshooting hardware and software issues, maintaining school management systems, managing databases, supporting enrollment and payment processes, and resolving system-related concerns.
• Also experienced in administrative and planning tasks, document preparation, data processing, coordination, and customer service.
• Skilled in graphic design, photo and video editing, promotional materials, and digital content creation using Canva, Adobe Photoshop, and other editing tools.
• Familiar with Microsoft Office, Google Workspace, WordPress, PHP, HTML, CSS, JavaScript, MySQL/MariaDB, GitHub, VS Code, cPanel, XAMPP, and WAMP.
• A dependable, detail-oriented, and adaptable professional who can work independently, communicate effectively, solve problems efficiently, and manage multiple tasks in a remote work environment.