Jerson Ngoho

About Jerson

I support clients through customer service, admin, and operations work, including managing emails, follow-ups, CRM updates, scheduling, and keeping tasks organized. I’m most familiar with working with U.S.-based clients and businesses. I’m comfortable working remotely, managing my own priorities, communicating through email, chat, and video calls, and making sure tasks are completed without constant supervision.

Skills

Experience

• I have several years of experience in Executive Assistance, Operations, Customer Support, and Bookkeeping, supporting U.S.
• clients.
• My recent work includes managing emails, CRM, scheduling, client follow-ups, bookkeeping, and process improvements.
• I’m comfortable with tools like QuickBooks Online, GoHighLevel, Trello, Google Workspace, Microsoft Office, Canva, and AI tools such as ChatGPT.
• I’ve also built workflows and systems that helped improve lead follow-up and day-to-day operations.
• I’m comfortable working U.S.
• and other international shifts, including overnight hours in the Philippines.