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Actively looking·28 yrs old3 yrs exp
Kenneth Ivan Marohom
Philippines28 years old·Actively looking for jobs
Experienced TalentProfessional
Expected rate
$5 – $12 / hr
Both
Phone Number
Available after invite
Email Address
ken•••••••••••••••••••@•••••.com
Profile Created
Oct 6, 2026
Earliest Availability
Immediate
Current Location
Davao City, Philippines
English Level
Professional
About Kenneth
I support ecommerce businesses with customer service, order management, returns, refunds, billing, and product inquiries. I have experience supporting US-based retail and health & wellness customers using Shopify, Gorgias, Aircall, and other CRM tools. I work remotely with a reliable home setup and am comfortable working independently and managing day-to-day tasks with minimal supervision.
Skills
Customer ServiceShopifyGorgiasOrder ManagementReturns & Refunds
Experience
- Customer Service and Ecommerce Support professional with experience in US-based retail and health & wellness businesses.
- Skilled in Shopify, Gorgias, Aircall, CRM systems, order management, returns, refunds, billing, and customer support.
- Maintained 95% QA in a high-volume customer service environment and was trusted to work independently supporting a US-based ecommerce account.
- Comfortable with US time zones, including night and shifting schedules.
Hiring a Filipino Virtual Assistant?
Kenneth is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino virtual assistant.
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