Back to talent search
Actively looking·37 yrs old7 yrs exp
Marc Louie Rojano
Philippines37 years old·Actively looking for jobs
Experienced TalentProfessional
Expected rate
$7 – $11 / hr
Full-time
Phone Number
Available after invite
Email Address
lou••••••••@•••••.com
Profile Created
Aug 26, 2026
Earliest Availability
Immediate
Current Location
Quezon City, Philippines
English Level
Professional
About Marc
E-Commerce Customer Support Specialist with 7 years of customer service experience, specializing in Shopify, Gorgias, email/chat support, social media, and customer experience. Skilled in resolving complex customer concerns and supporting fast-paced e-commerce operations.
Skills
E-commerce Customer SupportShopifyGorgiasCustomer Issue Resolution & Escalations
Experience
- 4 years supporting a fast-growing Australian e-commerce business, handling Shopify orders, Gorgias tickets, returns, refunds, cancellations, chargebacks, shipping issues, social media inquiries, and 3PL/fulfillment coordination.
- Also have 2 years of Team Leader experience, coaching agents and monitoring KPIs and performance.
Hiring a Filipino E-commerce VA?
Marc is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino e-commerce va.
Other profiles you might like
Hot profiles · E-Commerce Customer Support Specialist
Hand-picked Filipino VAs ready to start — same skill set, similar rates.
Maureen Brimbuela
Philippines
E-Commerce & Customer Support Specialist | Shopify | Email Support | Back Office
Research; E-commerce Customer ServiceOrder Management
$7 – $12 / hrView →
Ivy Ann Biñas
Philippines
Virtual Assistant | Customer Support | Lead Generation
Virtual AssistanceCustomer Support
$4 – $8 / hrView →
Andrea Ramos
Calumpit, Bulacan, Philippines
Entry-Level Data Entry & Virtual Assistant
Data EntryGoogle Workspace
$4 – $6 / hrView →
Claudine Sebastian Pascual
Philipines
Application – Virtual Assistant | 12 Years of Administrative & Operations Experience
Virtual assistance
$10 – $18 / hrView →
Voice
Francis Oclarino
Tanay Rizal, Philippines
Operations & Administrative VA | 7+ Years Customer Support & Sales | 98% CSAT | CRM & Scheduling | Service Coordination | Sales Support | E-Commerce | Property Management
Customer ServiceCold Calling
$5 – $18 / hrView →
Voice
Divi Anne Alcontin
Davao City , Philippines
Virtual Assistant| Customer Specialist| Operations & Chargeback Management
Process Improvement & SOP CreationVirtual Assistance & Administrative Support
$1 – $18 / hrView →
Maria Katrina Carla Duldulao
Baguio City, Philippines
Virtual Assistant | Operations, Property, and Social Media Management
Social Media ManagementOperations Management
$6 – $12 / hrView →
Arian Joice S. Advincula
Montalban Rodriguez Rizal, Philippines
Reliable Remote Support | Virtual Assistant | Data Entry | Customer Support
Basic Computer SkillsData Entry
$4 – $10 / hrView →