Mharies Villamor

About Mharies

Detail-oriented administrative and customer support professional with experience in virtual assistance, data entry, email and chat support, document preparation, research, CRM updates, and remote coordination. Known for clear English communication, accuracy, discretion, and the ability to manage multiple priorities independently. Brings additional experience in education and AI content review, strengthening client communication, problem-solving, documentation, and quality assurance.

Skills

Experience

• Professional Focus: Detail-oriented virtual assistant, administrative support, and customer experience professional with experience spanning remote coordination, data entry, email and chat support, and documentation.
• Core Competencies: Includes administrative support, calendar and email management, customer service, data entry, CRM and database updates, research, project tracking, and quality assurance.
• Work Experience: Features roles such as Data Annotator / AI Writer at Innodata, freelance Data Entry Specialist and Virtual Assistant, Email & Chat Support Representative, Documenter for the Department of Social Welfare and Development, and office support staff, alongside background experience as an ESL teacher and instructor.
• Education & Credentials: Holds a Bachelor of Arts in English from Capitol University and a TEFL Certification, with proficiency in tools like Microsoft Office, Google Workspace, CRM systems, and communication platforms.