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Actively looking·18 yrs exp
Muhammad Mubashir
PhilippinesActively looking for jobs
SeasonedSenior TalentProfessional
Expected rate
$10 – $20 / hr
Full-time
Phone Number
Available after invite
Email Address
mub•••••••••••@••••.com
Profile Created
Oct 9, 2026
Earliest Availability
Immediate
Current Location
Philippines
English Level
Professional
About Muhammad
I'm completing my profile — check back soon.
Skills
Customer Success: Onboarding & Implementation · Product Adoption · Escalation Management · Customer Retention · Account Health & QBRs · Voice of Customer Support Operations: SLA & KPI Management · Ticket Triage & Workflow Design · Knowledge Base & Documentation · Issue Reproduction & Bug Reporting · Omnichannel Support Tools: Zendesk · Salesforce · HubSpot · SAP · Slack · Microsoft Teams · Google Workspace · RingCentral · Meta Ads Manager AI & Automation: Generative AI for support workflows · Prompt design for drafting and triage · AI-assisted knowledge base creation · Macro and response automation
Experience
- Hands-on with Zendesk, Salesforce, and HubSpot, and comfortable translating technical product issues into plain language for non-technical users.
- Combining frontline ownership with the operational judgment to fix the process behind the ticket.
Hiring a Filipino Virtual Assistant?
Muhammad is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino virtual assistant.
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