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Actively looking·28 yrs old7 yrs exp
Nicole Barcebal
Philippines28 years old·Actively looking for jobs
Senior TalentProfessional
Expected rate
$10 – $15 / hr
Full-time
Phone Number
Available after invite
Email Address
bar•••••••••••••@•••••.com
Profile Created
Oct 5, 2026
Earliest Availability
Immediate
Current Location
Santo Tomas City, Batangas
English Level
Professional
About Nicole
I’m a customer support and healthcare administrative professional with over 7 years of experience supporting customers, patients, and providers. I have a strong background in healthcare insurance, customer service, and remote support, with experience handling phone, email, chat, and ticket-based inquiries. I’ve worked with companies such as UHC and Lucent Health, where I handled eligibility, benefits, claims, payment inquiries, provider support, and other insurance-related concerns. I also have recent experience in e-commerce and healthcare customer support using platforms such as Gorgias and Bask. I’m organized, dependable, detail-oriented, and comfortable working independently in a remote environment. I take pride in providing clear, empathetic, and professional support while making sure each concern is handled accurately and efficiently.
Skills
Prior Authorization • Claim Processing • Insurance Verification • Email Management • Communication • Ability to work under pressure • Ability to work Independently • Ability to learn and adapt quickly • Committed Collaborator • Time Management
Experience
- I have over 7 years of experience in customer service, healthcare support, and administrative roles.
- My background includes working with UHC and Lucent Health, where I handled insurance-related inquiries, eligibility, benefits, claims, payments, and provider support.
- I also have recent remote experience with Refills, providing customer support through email, chat, and ticketing systems using Gorgias and Bask
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