Prince Kevin Mariano Oñate

About Prince

I support clients by listening carefully to their needs, resolving concerns efficiently, and making sure they feel heard and valued. I have nearly 9 years of experience in BPO and remote work, supporting U.S.-based clients across industries such as telecommunications, cleaning services, solar, and software, with experience in customer service, sales, lead generation, and appointment setting. I’m comfortable working remotely and managing my responsibilities independently. I’m familiar with CRM systems such as HubSpot, Salesforce, and Zoho, as well as communication and productivity tools. I also have a reliable work setup with backup internet and power, allowing me to stay productive and responsive even when working from home.

Skills

Experience

• Nearly 9 years of experience in BPO and remote work, specializing in customer service, sales, lead generation, appointment setting, and virtual assistance.
• Experienced in supporting U.S.-based clients, managing CRM systems, handling calls and emails, and building strong customer relationships.