Raimonah Pascua

About Raimonah

I am a customer service, sales, and virtual support professional with experience in administrative support, technical support, client communication, and two years of sales experience. I have supported the U.S. market through my experience with a U.S.-based insurance agency, developing strong skills in client service, sales, data entry, CRM management, document handling, scheduling, and administrative support. I am organized, adaptable, and goal-oriented, with a strong commitment to providing excellent customer experiences and achieving business objectives. With experience working remotely, I am comfortable managing multiple tasks independently, communicating effectively with clients and teams, meeting deadlines, and using technology to maintain efficient workflows. I bring a combination of customer service, sales, and administrative expertise to every role I take on.

Skills

Experience

• I most recently worked as a Virtual Assistant for a U.S.-based insurance agency, providing administrative and client support from September 2024 to June 2026.
• My responsibilities included client communication, data entry, document management, scheduling, CRM-related tasks, and general administrative support.
• I also have previous experience as a Technical Support/Customer Representative and approximately two years of sales experience, giving me a strong background in customer service, problem-solving, and client engagement.
• I am proficient in Microsoft Office applications, CRM systems, data entry, document creation and editing, scheduling, and digital communication tools.
• My strengths include multitasking, maintaining accuracy, managing priorities, and adapting quickly to different workflows.
• One of my key achievements has been building a versatile background across customer service, technical support, sales, and virtual assistance, allowing me to effectively handle different types of clients and tasks while working remotely.
• I am comfortable working remotely and adaptable to different schedules and shifts, including schedules aligned with U.S.
• business hours.
• I am dependable, organized, and committed to maintaining consistent communication and productivity regardless of the work schedule.