Reo Buico

About Reo

I support clients by handling day-to-day administrative and operational tasks, keeping information organized, and making sure requests are followed through accurately. My experience includes customer and client communication, email handling, online research, data entry, spreadsheet management, CRM updates, order and product-related tasks, follow-ups, and maintaining records. I am comfortable coordinating with customers, vendors, and internal team members to resolve issues and keep tasks moving. I have experience supporting businesses that serve the US, UK, and Australian markets, and I am comfortable working with different time zones and customer expectations. My background also includes e-commerce and digital business support, including product research, product listing, lead generation, CRM management, and customer engagement. For remote work, I use tools such as Google Workspace, Microsoft Office, Excel/Google Sheets, HubSpot, GoHighLevel, Zendesk, Asana, Trello, Canva, and ChatGPT. I work independently, follow SOPs, prioritize urgent tasks, and provide clear updates to clients or managers. I also have a reliable internet connection, backup mobile data, and a dedicated work setup, allowing me to work consistently and support clients remotely with minimal supervision.

Skills

Experience

• E-commerce & Digital Business Support Global Access | August 2025 – August 2026 Managed and optimized social media accounts across Facebook, Instagram, and other digital platforms for multiple clients.
• Planned, created, and scheduled branded content aligned with client marketing objectives and campaign requirements.
• Designed social media graphics, promotional materials, and digital marketing assets using Canva and Adobe Creative Suite.
• Supported e-commerce activities involving product content, product research, product image preparation, product promotion, and online store content.
• Monitored campaign performance and social media analytics to identify opportunities to improve reach and audience engagement.
• Contributed to a 30% improvement in reach and engagement through content and campaign optimization.
• Collaborated with clients and team members on campaign strategy, content development, and website updates.
• Digital & Social Media Management Specialist Makarios Digital Solution | January 2023 – July 2025 Managed and optimized social media accounts across Facebook, Instagram, and other digital platforms for multiple clients.
• Planned, created, and scheduled content aligned with client branding, marketing objectives, and campaign requirements.
• Designed social media graphics, promotional materials, and marketing assets using Canva and Adobe Creative Suite.
• Monitored campaign performance and social media analytics to identify opportunities for improved reach and audience engagement.
• Digital & Social Media Management Specialist Makarios Digital Solution | January 2023 – July 2025 Collaborated with clients and team members on campaign strategy, content development, and website updates.
• Supported ongoing digital marketing activities, content execution, and online brand visibility while organizing creative assets for efficient production workflows.