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Actively looking·38 yrs old5 yrs exp
Wilmarc John Aala
Philippines38 years old·Actively looking for jobs
Senior TalentProfessional
Expected rate
$10 – $15 / hr
Full-time
Phone Number
Available after invite
Email Address
mar••••••@•••••.com
Profile Created
Nov 3, 2026
Earliest Availability
Immediate
Current Location
Antipolo City, Rizal, Philippines
English Level
Professional
About Wilmarc
Virtual Assistant with over five years of experience in customer service, administrative support, and order management, backed by a strong BPO background. Skilled in client communication, order processing, team coordination, CRM management, and process improvement. Experienced with Salesforce, Shopify, Zendesk, Kustomer, ClickUp, and PandaDoc. Organized, proactive, and detail-oriented, with a strong commitment to delivering quality work and excellent customer experiences.
Skills
Customer ServiceClient RelationsAdministrative SupportOrder ManagementTeam CoordinationProblem-SolvingCommunicationQuality AssuranceProcess ImprovementTraining and CoachingCRM ManagementData EntryTime ManagementOrganization
Experience
- Over 8 years of customer service experience, including 5+ years in virtual assistance, administrative support, and order management.
- Experienced in handling customer inquiries and escalations, processing orders, managing records, coordinating teams, and supporting daily operations.
- Skilled in Salesforce, Shopify, Zendesk, Kustomer, ClickUp, and PandaDoc, with a strong focus on accuracy, efficiency, and customer satisfaction.
Hiring a Filipino Virtual Assistant?
Wilmarc is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino virtual assistant.
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