Hire a Filipino Shopify VA

Results-driven E-commerce Growth & Operations Manager with over 8 years of experience scaling brands across major online marketplaces. Proven ability to manage end-to-end operations, optimize listings, and drive growth through strategic planning and data-driven decisions. Adept at leading cross-functional teams and developing efficient workflows to enhance scalability and profitability.

Need someone who can keep your e-commerce tasks organized while supporting your social media presence? I’m Marie Jane, an E-commerce & Social Media Virtual Assistant specializing in product research, product listings, Shopify support, and content creation. I’m detail-oriented, reliable, quick to learn, and always focused on helping business owners save time and stay organized. I’m ready to support your business and grow with your team.

Customer Support Specialist with 10+ years of customer service experience, including the last 4+ years focused on e-commerce and DTC brands across the US, Canada, UK, and Europe. Experienced in handling customer inquiries, order management, refunds, returns, exchanges, warranty claims, and shipping concerns through email and chat support. Proficient in Shopify, Gorgias, Narvar, and Route. Known for delivering exceptional customer experiences, resolving complex issues, and working effectively in remote, fast-paced environments while consistently meeting KPIs and service levels.

Hi, I’m Ven! I’m a Customer Support Specialist and E-Commerce VA with experience helping customers, sellers, and businesses keep their day-to-day operations running smoothly. I’ve handled high-volume e-commerce support, managing 70–100+ tickets a day across chat and email while assisting with orders, refunds, returns, product listings, account concerns, and escalations. I also have experience training customer service teams and making sure support stays aligned with company policies and customer needs. I’m someone who’s responsive, adaptable, and very detail-oriented. I like solving problems properly, keeping things organized, and making sure customers feel genuinely heard—not just giving them a scripted response. If you’re looking for someone reliable to help with customer support, e-commerce operations, or administrative tasks, I’d love to connect and see how I can support your business.

Businesses run more efficiently when their operations are organized, their product data is accurate, and their day-to-day processes are managed consistently. That's where I can help. I specialize in supporting e-commerce and administrative operations by managing product listings, maintaining organized catalogs, updating inventory, conducting research, and handling the operational tasks that keep businesses running behind the scenes. My background in customer service and research has given me experience working with large amounts of information, solving problems, and maintaining accuracy in fast-paced environments. I am continuously expanding my expertise through hands-on portfolio projects focused on Shopify, Amazon Seller Central workflows, product information management, and marketplace operations while staying current with modern e-commerce tools and AI-powered workflows. Whether you need help organizing your product catalog, maintaining your online store, streamlining administrative processes, or managing operational tasks, my goal is to provide reliable support that allows you to focus on growing your business.

Highly organized and detail-oriented customer support professional with experience in remote operations, e-commerce platforms, and project coordination. Proven ability to manage customer inquiries, process orders, and maintain accurate records across various systems. Seeking to leverage strong administrative and technical skills to contribute to efficient operations.

I’m a remote professional with experience in e-commerce, Shopify management, SEO, social media, logistics coordination, administrative support, customer service, team leadership, and AI data operations. I’ve worked on digital business projects from Shopify store setup and product content to SEO, Google Search Console, social media, and AI-assisted creative work. My background also includes coordinating clients, suppliers, customers, teams, schedules, inventory, and day-to-day operations. I’m technology-driven, adaptable, detail-oriented, and always looking for better ways to organize workflows, improve efficiency, and support business operations.