Call center

📞 Main Job Responsibilities - Make outbound calls to customers in the US market according to the daily calling schedule. - Follow company-provided SOPs, scripts, and calling guidelines. - Communicate professionally and confidently in English. - Introduce products, services, or offers clearly and professionally. - Identify customer needs and respond to questions or concerns appropriately. - Handle customer objections and maintain a positive conversation. - Build good relationships with customers through effective communication. - Accurately record call outcomes, customer information, and follow-up details in the company system. - Make follow-up calls when required. - Meet daily, weekly, and monthly call volume, conversion, and KPI targets. - Maintain high standards of attendance, punctuality, and work discipline. - Follow all company policies, quality standards, and compliance requirements. - Cooperate with team leaders and supervisors to improve call performance. - Participate in regular training, coaching, and performance reviews. - Maintain professionalism and confidentiality when handling customer information. 🇺🇸 Benefits – US Market Call Center - 💰 Competitive base salary + performance-based commission - 📈 Attractive commission opportunities based on performance - 🏆 Performance bonuses and incentives - 🏠 Company-provided accommodation for onsite employees - 🍱 Meal allowance or meals provided, depending on the position - ✈️ Relocation assistance for overseas candidates - 🛂 Visa and work permit assistance - 🎓 Training provided before starting work - 📅 Regular days off according to the company schedule - 🌎 International work experience with the US market - 📞 Professional experience in customer calling, sales, and customer service - 🚀 Career growth opportunities for high-performing employees - 🤝 International and multicultural working environment