Virtual Assistant – Business Operations & Executive Support

This is a behind-the-scenes business operations and executive support role working directly with the Manager of a small Australian digital business. Day-to-day work will vary depending on business priorities and may include: - Providing administrative and operational support to the Manager and keeping track of actions, priorities and deadlines. - Managing and maintaining Monday.com boards, workflows and dashboards. - Reviewing existing workflows and identifying ways to make them simpler and more efficient. - Setting up and maintaining Monday.com automations where appropriate. - Creating and maintaining SOPs, checklists and process documentation. - Identifying repetitive or manual activities that could be simplified or automated. - Working with Power BI, Excel and Monday.com to manage data and reporting. - Exporting, organising and uploading data between systems and investigating more efficient ways to manage this. - Scheduling approved social media content through Meta Business Suite and TikTok Business Center. - Boosting approved posts and recording campaign performance and expenditure. - Creating and maintaining Microsoft Word templates and shared business documents. - Managing shared calendars and administering online booking systems. - Undertaking research and preparing information for the Manager. - Keeping business files, records and shared resources organised and up to date. Initially, some of the available hours will be spent learning our existing Monday.com workflows, Power BI reporting and other systems and identifying opportunities to improve them. This role does not involve customer service, cold calling, sales, client relationship management or contacting prospective customers. The role is a minimum of 10 hours per week, with the opportunity to increase hours as the working relationship develops. There are no set working hours and no requirement to work Australian business hours. Work can be completed at times that suit you, provided agreed priorities and deadlines are met.