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Actively looking·21 yrs old2 yrs exp
ANNIKA PALON
Philippines21 years old·Actively looking for jobs
Early careerVerified TalentProfessionalMid-Level TalentDetail-OrientedClient-Facing ExpertVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$5 – $10 / hr
Full-time
Phone Number
Available after invite
Email Address
ann••••••••••••@•••••.com
Profile Created
May 2, 2026
Earliest Availability
Immediate
Current Location
Dumaguete City, Negros Oriental, Philippines
English Level
Professional
About ANNIKA
A detail-oriented and proactive Administrative Virtual Assistant with proven experience in client communication, scheduling, and backend operations. I excel in fast-paced environments, managing high-volume inboxes and organized systems to improve workflow efficiency and client satisfaction. Recognized for my ability to anticipate needs and support teams independently.
Skills
Calendar & Appointment ManagementInbox & Email HandlingClient Communication & Follow-upsFile & Document OrganizationData Entry & Record ManagementInvoicing & Billing SupportTask Coordination & Time ManagementProcess Improvement & Workflow EfficiencyTeam Collaboration & Independent WorkGoogle WorkspaceMicrosoft OfficeEmail & Chat PlatformsFile Management SystemsCanva
Experience
- As an Administrative & Customer Support Specialist at Qualfon Inc.
- (Amazon Account), I managed high-volume inbound and outbound communications, responding to over 50 daily client inquiries with professionalism and accuracy.
- I maintained detailed records, improving data organization and retrieval efficiency, and prioritized conversations simultaneously, demonstrating strong time management and multitasking abilities.
- I also resolved client concerns efficiently, reduced escalation rates, and collaborated internally to support smooth workflows and maintain quality standards, consistently exceeding KPIs.
Hiring a Filipino Customer Service Rep?
ANNIKA is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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