Neil Romero

About Neil

Hardworking individual who consistently strives to achieve the highest standards in any given task. In my previous role as a Quality Assurance Specialist in Sales, I demonstrated the ability to work effectively under intense pressure, consistently followed process guidelines, and ensured that service level agreements were met.

Skills

Experience

• Experienced in customer service, with a background in Technical Support, Billing, and Sales.
• Skilled in handling customer inquiries through chat, email, and phone support, with hands-on experience using CRM platforms such as Zendesk and Salesforce.
• Dedicated to providing efficient solutions, maintaining customer satisfaction, and delivering excellent service.