Dexter Carillo

About Dexter

I support businesses by handling customer communication, cold calling, and administrative operations to help improve efficiency and drive results. I have experience working with U.S.-based clients, assisting with lead generation, appointment setting, and customer support through phone, chat, and email. I am familiar with tools like Google Workspace, CRM systems, and communication platforms, and I adapt quickly to new systems. I work independently, stay organized, and ensure tasks are completed accurately and on time. I’m reliable, responsive, and comfortable working in remote environments with flexible schedules.

Skills

Experience

• I have 3 years of BPO/customer service experience and 8 years as a Virtual Assistant supporting clients with cold calling, customer support, and administrative tasks.
• My experience includes handling inbound and outbound calls, managing emails, scheduling, and assisting with operations.
• I’ve worked with tools such as Google Workspace, CRM systems like HubSpot, and communication tools like Slack, Zoom, and MS Teams.
• I’m comfortable working in fast-paced environments and can adapt to U.S.
• time zones, including night shifts.