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Actively looking·45 yrs old11 yrs exp
Jerilee Mae Lauron
Philippines45 years old·Actively looking for jobs
SeasonedSenior TalentProfessional
Expected rate
$6 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
jha••••••••••@•••••.com
Profile Created
Aug 26, 2026
Earliest Availability
Immediate
Current Location
Bacolod City, Philippines
English Level
Professional
About Jerilee
A detail-oriented and customer-focused professional with experience in handling email, chat, and ticket-based support across multiple platforms. Skilled in resolving customer concerns, troubleshooting account issues, and providing clear and timely communication to ensure customer satisfaction. Experienced in using support tools, administrative portals, and response macros to efficiently manage high volumes of inquiries. Strong organizational and data management skills, including order processing, refunds, account updates, and accurate data entry. Seeking to transition into a Virtual Assistant role where administrative, customer support, and problem-solving skills can contribute to efficient business operations.
Skills
Customer ServiceEcommerceData EntryEnglish Tutor
Experience
- Email Support for Project Gamer via Zendesk Ticketing Systems, 11 years of overall Customer Service Support, Data Entry, Ecommerce VA as a Freelancer in Upwork.
Hiring a Filipino E-commerce VA?
Jerilee is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino e-commerce va.
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