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Actively looking·33 yrs old5 yrs exp
Jerremie Anne Blanco
Philippines33 years old·Actively looking for jobs
Verified TalentProfessional
Expected rate
$6 – $8 / hr
Full-time
Phone Number
Available after invite
Email Address
jer••••••••••••••••@•••••.com
Profile Created
Aug 31, 2026
Earliest Availability
Immediate
Current Location
Bulacan,Philippines
English Level
Professional
About Jerremie
I’m Jerremie Anne, a Customer Service Specialist and Virtual Assistant with over 6 years of customer service experience and more than 3 years of remote work experience. I specialize in e-commerce customer support and enjoy helping customers, solving problems, and keeping daily operations organized. I’m adaptable, detail-oriented, reliable, and comfortable working independently in a fast-paced remote environment.
Skills
Customer ServiceE-commerce SupportVirtual AssistanceEmail SupportChat SupportPhone SupportTicket ManagementZendeskGorgiasShopifyOrder ManagementReturns & RefundsShipping SupportCustomer RetentionEscalation ManagementAdministrative SupportData EntrySocial Media Support
Experience
- I have over 6 years of experience in customer service, including extensive experience supporting DTC e-commerce businesses remotely.
- I have handled customer inquiries through email, chat, SMS, social media, and phone while managing high-volume and time-sensitive tickets.
- My experience includes order management, returns and refunds, reshipments, shipping concerns, escalations, VIP customer support, and general administrative tasks.
- I am proficient in Zendesk, Gorgias, Shopify, Slack, ShipHero, Loop Returns, Happy Returns, and other customer service and e-commerce platforms.
- I’m experienced in multitasking, prioritizing urgent concerns, resolving issues efficiently, and providing a positive customer experience.
Hiring a Filipino Customer Service Rep?
Jerremie is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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