Manuel Manrique

About Manuel

I support clients by listening to their concerns, providing accurate information, coordinating schedules, tracking tasks, and following up to make sure everything is handled properly. My experience in customer service, sales, and logistics has taught me how to communicate clearly, solve problems, and manage priorities. When working remotely, I stay organized, use tools like Slack, email, and Monday.com to communicate and track tasks, and double-check information across systems to avoid errors. I take responsibility for my work, keep people updated, and make sure tasks are completed accurately and on time.

Skills

Experience

• Customer service, logistics, sales, and operations professional with experience in customer support, account management, shipping and scheduling, task tracking, client communication, lead generation, and daily operations.
• Experienced in using Salesforce, Omni 360, ICOMS, Monday.com, Slack, Amazon Connect, Fleetcare, Hardware Specifier, Microsoft Excel, and Google Workspace.
• Skilled in problem solving, checking information across different systems, maintaining accurate records, coordinating with customers and business partners, and following up on pending tasks.
• Comfortable working remotely, managing priorities independently, and working day, evening, or night shifts to support international clients.