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Actively looking·28 yrs old6 yrs exp
JOHN PAUL VALDEZ
Philippines28 years old·Actively looking for jobs
Senior TalentProfessionalMid-Level TalentClient-Facing ExpertTech-SavvyVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$8 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
pau••••••••••••@•••••.com
Profile Created
May 24, 2026
Earliest Availability
Immediate
Current Location
Mabalacat City, Pampanga, Philippines
English Level
Professional
About JOHN
Results-driven Customer Support, Technical support and Sales professional with over 6 years of experience in chat, email, and phone-based customer engagement. Skilled in building rapport, handling high-volume conversations, and driving revenue through upselling and personalized interactions. Eager to leverage skills in chat-based sales and relationship building to maximize engagement and conversion rates.
Skills
ZendeskCyberGrantsSlackZoomCRMOktaMicrosoft 365Apple Support ToolsGoogle ChatAWSSales & UpsellingCustomer ServiceTechnical SupportTroubleshootingCRM & Ticketing SystemsMultitasking & Time ManagementCommunication & Problem SolvingAccount Management
Experience
- I am a Customer Service Professional with over 6 years of experience in chat, email, and phone support.
- He has a proven track record of building rapport, managing high-volume interactions, and driving revenue through upselling.
- His experience spans various industries and includes roles such as Customer Service Representative and Technical Sales Guide, utilizing tools like Zendesk, Slack, CRM, and Microsoft 365.
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