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Actively looking·31 yrs old10 yrs exp
Kenneth Ian N. Lapuz
Philippines31 years old·Actively looking for jobs
SeasonedSenior TalentProfessional
Expected rate
$10 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
ken••••••••••••@•••••.com
Profile Created
Aug 31, 2026
Earliest Availability
Immediate
Current Location
Laguna City, Philippines
English Level
Professional
About Kenneth
Experienced customer support professional with 6+ years of BPO experience in customer and technical support, healthcare customer support, content moderation, and underwriting. Detail-oriented, adaptable, and skilled in problem-solving, communication, data entry, and handling sensitive information. Comfortable working independently in remote environments and committed to providing reliable, professional service.
Skills
UnderwritingData EntryCustomer SupportContent ModerationProblem Solving
Experience
- Underwriting professional with experience in loan application review, borrower verification, document analysis, and risk assessment.
- Skilled in identifying discrepancies, validating financial information, and ensuring applications meet lending guidelines.
- Experienced with Microsoft Excel, Google Sheets, Google Workspace, CRM systems, and internal underwriting/loan processing platforms.
- Detail-oriented, accurate, and comfortable handling sensitive financial information in remote environments.
Hiring a Filipino Customer Service Rep?
Kenneth is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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