Maria Dara Panaligan

About Maria

I have over 10 years of experience supporting clients and guests in luxury hospitality and corporate environments. I have worked with international clients from different markets, particularly the Middle East, Europe, Asia, and the GCC. My experience includes handling client inquiries, email and WhatsApp communication, scheduling, travel and appointment arrangements, administrative tasks, financial documentation, follow-ups, and resolving guest concerns professionally. I am comfortable working remotely and independently, managing my own tasks, meeting deadlines, and communicating with clients and team members online. I am organized, detail-oriented, and adaptable to different systems and working styles. I am also willing to learn new software and tools to provide efficient and reliable remote support.

Skills

Experience

• I currently work in luxury hospitality as a Villa Host/Guest Relations professional, where I manage guest communication, requests, reservations, follow-ups, and daily administrative tasks while delivering a high level of personalized service.
• Previously, I worked as a Spa Supervisor, Executive Assistant to a Director of Finance, and Sales Administrative Assistant/Budget Controller, giving me strong experience in administration, coordination, finance support, reporting, and client relations.
• I am comfortable using Microsoft Office, Excel, PowerPoint, Word, SAP, Opera Cloud, budgeting and invoice-tracking systems, email, WhatsApp Business, and other digital communication tools.
• I am also comfortable learning new platforms and software and can quickly adapt to different systems.
• I am flexible with working hours and comfortable working different shifts and supporting clients across different time zones.
• I am organized, reliable, detail-oriented, and able to work independently while maintaining clear and professional communication with clients and team members.