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Actively looking·37 yrs old9 yrs exp
Michael John Cipriano
Philippines37 years old·Actively looking for jobs
SeasonedVerified TalentFluent
Expected rate
$6 – $10 / hr
Full-time
Phone Number
Available after invite
Email Address
mic••••••••••••••••••@•••••.com
Profile Created
Sep 24, 2026
Earliest Availability
Immediate
Current Location
San Mateo Rizal, Philippines
English Level
Fluent
About Michael
I’m a customer service and sales professional with 9 years of experience working with U.S. and Australian customers. My background includes legal intake, virtual assistance, lead generation, appointment setting, outbound sales, and customer support. I’m comfortable handling calls, following up with leads, managing CRM records, and helping customers find the right solution. I’m reliable, adaptable, and focused on providing a good customer experience while getting the job done.
Skills
Customer ServiceSalesLead GenerationAppointment SettingOutbound CallingInbound CallingCold CallingLegal IntakeVirtual AssistanceCustomer SupportCustomer SuccessCRM ManagementObjection HandlingClient RelationsTechnical SupportData EntryAdministrative SupportEmail SupportB2B SalesB2C SalesProblem Solving
Experience
- Recent Role: Legal Intake Specialist / Virtual Assistant / Customer Support— handled U.S.
- legal intake, lead qualification, follow-ups, appointment setting, client support, and CRM management.
- Tools: Zoho CRM, Salesforce, Zendesk, Microsoft Teams, Slack, Excel, Outlook, Genesys, Vonage.
- Shift Comfort: Comfortable working U.S.
- and Australian time zones, including night, weekend, and flexible shifts.
Hiring a Filipino Customer Service Rep?
Michael is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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