Retchel Banzon

About Retchel

I’m an AI Automation Specialist focused on building practical workflows that help businesses save time and stay organized. I have hands-on experience using n8n, AI tools, Gmail, and Google Sheets to create automated workflows for customer inquiries, data processing, information extraction, prioritization, summaries, and AI-generated replies. I enjoy finding repetitive tasks that can be automated and turning them into simple, organized workflows. I’m also comfortable learning new tools and adapting to different business processes. My skills include AI automation, workflow automation, n8n, AI agents, data processing, Google Sheets, Gmail automation, and administrative support. I’m available for part-time projects and I’m committed to providing reliable, organized, and quality work.

Skills

Experience

• Hands-on experience building AI automation workflows using n8n, Gmail, Google Sheets, and AI tools.
• Created an AI-powered customer inquiry workflow that receives emails, extracts important customer information, identifies inquiry type and priority, creates summaries, and generates professional suggested replies.
• The workflow automatically organizes the results in Google Sheets.
• Also experienced in workflow setup, data mapping, AI prompt creation, testing, troubleshooting, and connecting different tools within an automation.
• Currently focused on developing practical AI automation solutions that reduce repetitive manual tasks and improve business processes.