Back to talent search
Actively looking·27 yrs old6 yrs exp
Rolalvero
Philippines27 years old·Actively looking for jobs
Verified TalentProfessionalSenior TalentClient-Facing ExpertLeadership ExperienceVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$7 – $10 / hr
Full-time
Phone Number
Available after invite
Email Address
rol••••••@•••••.com
Profile Created
May 15, 2026
Earliest Availability
Immediate
Current Location
Davao City
English Level
Professional
About Rolalvero
A highly experienced customer service and team leadership professional with over six years of expertise in supporting global companies and remote setups. Proven success in enhancing customer satisfaction and driving operational growth through effective team coaching and exceptional support.
Skills
Multichannel SupportEscalation HandlingWorkflow OptimizationCoachingCustomer ServiceCRMSalesforceZendeskVoice SupportChat SupportEmail SupportConflict ResolutionDe-escalation
Experience
- Currently serving as a General Virtual Assistant since January 2024, I bring over six years of comprehensive experience in customer service and team leadership.
- My background includes roles such as Customer Service Agent across various platforms like Amazon (VAX) and Concentrix, where I honed skills in voice, chat, and email support.
- I have also held positions as Team Manager and Subject Matter Expert, demonstrating my ability to lead teams, resolve complex issues, and optimize workflows.
Other profiles you might like
Hot profiles · General Virtual Assistant
Hand-picked Filipino VAs ready to start — same skill set, similar rates.
Voice
Hilda Mae Mojica
Quezon City, Philippines
Executive Virtual Assistant | HR and Operations Support | Recruitment, Payroll, and Remote Workflow Specialist
Executive Virtual AssistanceHR and Recruitment Support
$8 – $18 / hrView →
Voicechristian christopher auza
Balanga, Bataan Philippines
ocial Media & Customer Support Virtual Assistant
Cold calling (beginner)Customer support
$4 – $8 / hrView →
Joanne Roldan
Philippines
General Virtual Assistant/Executive Virtual Assistant/ Shopify/Gorgias Virtual Assistants
Customer SupportShopify
$10 – $18 / hrView →
Angelica M. Tipan
Olongapo City
General Virtual Assistant | Marketing & Reviewer Experience | Business Analysis & Communication Skills
Business AnalysisProblem Solving
$6 – $10 / hrView →
VoiceRHEA JOY BAYONA
Quezon City, Philippines
Virtual Assistant | Social Media Management & Content Creation
Microsoft OfficeExcel
$4 – $8 / hrView →
ADRIAN
Pampanga, Philippines
Virtual Assistant | Technical Support | Lead Generation | CRM Management
Virtual AssistanceAdministrative Support
$700 – $1720 / moView →
Jhonabelle Mercadero
Valenzuela City, Metro Manila, Philippines
Executive VA for Sales and support teams
Administrative SupportExecutive Assistance
$10 – $18 / hrView →
Joana Marie Manlapaz Reytana
General Trias Cavite, Philippines
Customer Experience Agent | Cashier & Demo Specialist
Computer LiterateLeadership Experience
$4 – $8 / hrView →