Wince Marie Manogura

About Wince

Hi! I’m Wince, a reliable and detail-oriented Healthcare Virtual Assistant with over 5 years of experience in healthcare administration, medical scheduling, customer service and remote support. I enjoy helping healthcare teams stay organized by managing appointments, handling client enquiries, coordinating schedules, following up on requests and keeping records accurate. I have experience working with healthcare providers in Australia and the US and am comfortable working with platforms such as Splose, HubSpot, Aircall, Airtable and EHR systems. I’m a quick learner, easy to work with, and someone who takes ownership of my tasks. Whether you need help with scheduling, admin support, customer service, or day-to-day healthcare operations, I’m here to make things easier for your team and provide a positive experience for your clients.

Skills

Experience

• Experienced Healthcare Virtual Assistant and Administrative Support professional with 5+ years of experience supporting healthcare teams, clients and administrative operations.
• I have hands-on experience in medical scheduling, appointment coordination, customer service, healthcare onboarding, ticket management, email and phone support, NDIS administration and CRM systems.
• I’m comfortable managing busy schedules, handling client enquiries, coordinating with clinicians and support coordinators and keeping records accurate and up to date.
• I have worked with platforms including Splose, HubSpot, Aircall, Microsoft Teams and Airtable as well as various healthcare and EHR systems.
• I’m organized, reliable, detail-oriented, and comfortable working independently in remote environments.
• My goal is to provide dependable administrative and client support while helping healthcare teams stay organized and focused on their clients.