Virtual Behavioral Health Intake & Referral Coordinator

Process incoming referrals, contact prospective clients, collect required demographic and insurance information, enter information into approved systems, schedule intake appointments and clinical assessments, send approved intake forms, track incomplete referrals, make appointment reminder calls, document administrative contact attempts, and communicate scheduling needs to clinical staff. This is an administrative position and not a clinical position. The employee may not diagnose clients, conduct clinical assessments, provide therapy, make independent medical-necessity determinations, or represent themselves as a licensed clinician.