About the Role
We are hiring a remote appointment setter for a U.S.-based IT services company.
This is a part-time freelance role for someone who can make outbound cold calls, find the right decision-maker, update the CRM, and book 15-minute intro calls.
This is a calling role, not a general admin role.
The Job
You will call businesses in Connecticut and book intro calls with decision-makers who may need IT support, managed IT services, cybersecurity help, Microsoft 365 support, or general technology support.
We provide the lead list, script, offer, and process.
Your job is to call, scrub the list, find the decision-maker, update the CRM, and book appointments.
Hours
20 hours per week
Remote
Must work during Eastern Time business hours
Schedule may alternate, so flexibility is helpful
Consistency is required
Pay
$6 per hour
Plus commission for qualified held appointments
Commission is paid only when the appointment is held and meets the qualification rules.
Qualified Appointment Rules
A qualified appointment is a 15-minute intro call booked with a decision-maker at a Connecticut business.
For commission, the business must have 10 or more employees.
Businesses with 5 to 9 employees can still be booked if they seem like a good fit, but those appointments do not qualify for commission.
Weekly Target
25 outbound calls per hour
5 booked appointments per week
Daily CRM updates
Clean notes after every call
Weekly review of calls, appointments, and results
You Must Have
Outbound calling experience
Experience calling for IT services, MSP, cybersecurity, telecom, software, or another technology service
CRM experience
Strong spoken English
Clear phone presence
Ability to handle rejection and keep calling
Good organization and follow-up habits
Reliable internet and quiet work environment
Availability during Eastern Time business hours
Who This Role Is Best For
This role is best for someone who is comfortable making cold calls every day and can stay positive after rejection.
You should be organized, direct, professional, and fun to work with.
You should know how to sound natural on the phone without sounding like a robot.
You do not need to be perfect, but you do need to be consistent.
Important Fit Notes
Prior outbound experience in IT services, MSP, cybersecurity, telecom, software, or another technology service is required.
CRM experience is required.
Eastern Time availability is required.
This role is for individual freelancers only. No agencies.
How to Apply
Reply with the phrase:
“I can book IT appointments”
Then include: YOUR RESUME plus
1. Your outbound calling experience
2. Your experience calling for IT, MSP, cybersecurity, telecom, software, or technology services
3. What CRM systems you have used
4. Your availability in Eastern Time
5. Your expected commission per qualified held appointment
6. How many outbound calls you can realistically make per hour
Applications that do not follow these instructions may not be reviewed.