Alexis Macasampon

About Alexis

I’m a Civil Engineering graduate with experience in customer support, administrative work, construction, and project coordination. I support clients by handling inquiries, scheduling, follow-ups, documentation, and day-to-day administrative tasks while keeping communication clear and professional. I’m familiar with the construction, e-commerce, healthcare administration, and customer service markets. I work well remotely, stay organized, manage tasks independently, and adapt to different time zones and client workflows. My goal is to provide reliable support that helps clients save time and keep their operations running smoothly.

Skills

Experience

• I’m a Civil Engineering graduate with a strong academic foundation in construction theory, structural concepts, construction methods, quantity estimating, project planning, and reading architectural and engineering drawings.
• I’m familiar with tools such as AutoCAD, SketchUp, Lumion, Bluebeam, and PlanSwift, and I’m comfortable learning new construction-related software and workflows.
• I also have experience in customer service and administrative support, including client communication, appointment scheduling, follow-ups, record management, and handling day-to-day administrative tasks.
• I’m organized, detail-oriented, comfortable working independently, and experienced in providing reliable support in a remote work environment.
• My combination of civil engineering knowledge, technical skills, and customer and administrative support experience allows me to assist clients with both construction-related tasks and general remote operations.